EDISPHERE shall collect personally identifiable information, including but not limited to name, physical address, email address, telephone number, credit card information and other personal information, from Customers when initiating service and in connection with the provision or marketing of products and services. EDISPHERE may collect such information from Visitors in connection with any visit to our web sites, any communication about our services and products or other transactions or interactions with EDISPHERE.
EDISPHERE may also collect non-personally identifiable information from Customers and Visitors regarding usage of our services or our web site, which may include web site pages viewed, time spent using certain services, demographic data, cookies and other information which does not specifically identify any one individual.
You may stop or restrict the placement of cookies on your computer, or flush them from your browser by adjusting your web browser preferences, in which case you may still use our web site, but it may interfere with some of its functionality.
EDISPHERE believes that Spyware is a threat to consumer privacy and a consumer's experience online. Spyware refers to any executable software application that is installed on a user's personal computer and covertly gathers and transmits personal information through the user's Internet connection without the knowledge or consent of the user. Cookies are not considered Spyware. Spyware may gather personal information, such as e-mail addresses and credit card information, and may even alter personal computer settings. Intentional use of Spyware by any EDISPHERE employee, agent, partner or affiliate on EDISPHERE behalf will not be tolerated and will be considered grounds for dismissal, contract termination and/or loss of payment.Use of Information
EDISPHERE will use personal information to market products and services to Customers and Visitors that EDISPHERE believes may be of interest to them, to provide services and products requested by Customers and Visitors and to enable its vendors and contractors to provide and assist EDISPHERE in the marketing and provision of such services and products to EDISPHERE, Customers or Visitors. However, we will not share your credit card information with any third parties unless they are involved in processing payments for services that you have purchased from EDISPHERE. EDISPHERE only works with partners whom we believe maintain high standards with respect to privacy and consumer rights.
EDISPHERE may also use and disclose personal information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, to investigate fraud or violations of our Terms of Service, as required by courts or administrative agencies or in connection with a sale, merger or reorganization of EDISPHERE business.
Non personal information may be shared with any number of third parties by EDISPHERE.
In the course of providing services to you, we collect and maintain certain customer proprietary network information ("CPNI"). CPNI includes the types of services you currently purchase, related usage and billing information for those services. Your telephone number, name and address are not CPNI. We value our relationships with our customers and are committed to respecting and protecting your CPNI. Accordingly, we do not sell, trade or share your CPNI, including your data exchange records outside of EDISPHERE family of companies or with anyone not authorized to offer our products or services, or to perform functions on our behalf except as authorized by you or required by law. Generally, we can use your CPNI to offer additional services to you, and for billing and collections purposes. We can also disclose your CPNI for legal or regulatory reasons, including in response to subpoenas and court orders. We can also use CPNI to investigate fraud and to prevent violation of our Terms of Service and unlawful use of our network, services and other customers.Security
EDISPHERE has invested and deployed a wide variety of technology and security features to make reasonable
efforts to ensure the privacy of information on its network. In addition, EDISPHERE has implemented operations
guidelines to ensure Customer and Visitor privacy is safeguarded at every level of its organization. EDISPHERE will
continue to revise policies and implement additional security features as new technologies becomes available.
However, no system or service can give a 100% guaranty of security, especially a service that relies upon the public
Internet. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information
when using our services.
EDISPHERE on demand subscription model EDI service uses single-instance multi-tenant architecture for providing EDI service in which same program instance and database is used for all customers. The data specific to customers is secured in the database by way of record level customer number (Tenant ID) separation. Your files are secured using separate directory/folder structure not accessible to other customers.
EDISPHERE will not read, listen to or disclose to any third parties private e-mail, conversations, or other
communications that are transmitted using EDISPHERE services except as required to ensure proper operation of
services or as otherwise authorized by law.
You should be aware that any personal information which you voluntarily include and transmit through publicly accessible forums (i.e., such as chat rooms, blogs, instant messages, listservs) may be viewed and used by anyone with access to such forums. EDISPHERE is unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.
EDISPHERE does not sell products or services for purchase by children. EDISPHERE does not knowingly solicit or collect personal information from children or teenagers under the age of eighteen. If you believe that a minor has disclosed personal information to EDISPHERE, please report us at firstname.lastname@example.org.EDISPHERE Spam Policy
EDISPHERE has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing EDISPHERE privileges such as loss of referral credits and even loss of a customer's account. If you receive spam and want to report it to EDISPHERE, please forward the email you've received to email@example.com.Third Party Web Sites and Services
Our service may contain links to other web sites and services not maintained by EDISPHERE. In addition, other web
sites and services may also reference or link to EDISPHERE. We encourage you to be aware when you leave our
service, or surf the Internet, and to read the privacy statements of each and every web site and service that you visit.
We do not endorse, screen or approve, and are not responsible for the privacy practices or the edi-content of, such other
web sites and services.
If you do not want your personal information used by EDISPHERE for any direct marketing purposes, then you may
opt-out of such disclosures by either calling us or making appropriate changes to your account settings.
However, we are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this policy. Since EDISPHERE must use a Customer's personal information in order to provide them with EDISPHERE services, Customers cannot opt-out of all uses of their personal information unless they cancel their service.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes, and can easily see if changes have been made by checking the Effective Date below. However, if at any time in the future we plan to use personal information in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.Terms of Service
Our service is headquartered in India. By using our services, you authorize the export of personal information to India and its storage and use as specified in this policy.Questions